State Farm® Insurance Agent Susan Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alexis Trepanier
October 1, 2026
"Josh was truly amazing, he helped me save extra money regarding my new auto policy! Couldn’t be more grateful!!"
"Thanks so much for the amazing review, Alexis! We really appreciate your support here in Alma. Just reach out anytime if you need us - we’re here for you. "
Brent Arras
September 29, 2026
"Josh was awesome"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Lynn Johnson
September 28, 2026
"Very professional. Easy to talk to and
very helpful. Thanks alot Josh."
"Thank you so much for the 5 stars, Lynn! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Jennifer Bell
September 25, 2026
"Josh was extremely through and efficient! Thank so much!"
"Thank you so much for the 5 stars, Jennifer! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Tameka Jackson
September 24, 2026
"I was sooooo satisfied with Josh!!! He had me a quote that beat my previous policy so fast my head spent lol saving me money that could actually pay another bill!!! Ask for Josh, I told him I'd buy dinner 😊"
"Thanks so much for the amazing review, Tameka! We really appreciate your support here in Alma. Just reach out anytime if you need us - we’re here for you. "
Dawn Large
September 24, 2026
"Josh was very helpful and saved me money. He is knowledgeable, helpful and answered all of my questions and put me ease. I plan to work with Josh for all of my insurance needs in the future. Thank you."
"Thank you so much for the 5 stars, Dawn! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
anjeanette anjeanette1@live.com
September 23, 2026
"Josh is amazing and super caring more people need to care as much as he does"
"Thank you so much for the 5 stars, anjeanette! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Connie Knapper
September 21, 2026
"Josh was great to work with. He found me the best policies for a great price. I would recommend Josh whenever you are considering adding or changing insurances."
"Thanks so much for the amazing review of Josh's customer experience, Connie! We really appreciate your support here in Alma. Just reach out anytime if you need us - we’re here for you. "
Michael Rinckey
September 21, 2026
"Josh helped me save a ton of money, I wish I could give him 10 stars instead of only 5. Thanks again Josh"
"Thanks so much for providing your feedback on your customer experience with Josh. Have a great day!"
Lisa Breasbois
September 18, 2026
"Fast and friendly. Josh is the best. Thank you"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Dirk Wierenga
September 18, 2026
"I live on the west side of the state and after meeting Josh I realized he was special in a good way. He not only took care of my auto and home insurance needs he also went out of his way to give me sound advice, quick service and great rates. I highly recommend Josh for anyone looking for an agent who goes out of his way to help."
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know Josh met your expectations. Have a great day!"
Jason Sanborn
September 16, 2026
"Keanna was AMAZING to work with! Shes really good at explaining things when a quearion is asked. She deff knows her stuff for sure.. Very friendly."
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know Keyanna met your expectations here at Susan Smith State Farm. "
Holly Barcia
September 10, 2026
"Keyanna made the transfer from one state to another a breeze 😊 I look forward on working with you 😊"
"Thanks so much for the amazing review, Holly! We really appreciate your support here in Alma. Just reach out anytime if you need us - we’re here for you. "
katie stark
September 9, 2026
"Keyanna was awesome to work with she helped me understand my coverage and get what I needed"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know Keyanna met your expectations here at Susan Smith State Farm. "
Amy Koschmider
September 8, 2026
"I've worked with Joshua for the past few years, and he has always been quick to respond and incredibly patient with all of my questions. He is knowledgeable, helpful, and a pleasure to work with. I highly recommend Joshua at Susan Smith Insurance, a State Farm Insurance Agent"
"Amy, thank you for the fantastic review! We’re always here to support you with your insurance needs in Alma. "
Bophapisey Shoemaker
September 4, 2026
"Joshua R. Freist is one of the best agent I’ve ever worked with. Great customer service! Very responsive and friendly."
"Thanks so much for the amazing review, Bophapisey! We really appreciate your support here in Alma. Just reach out anytime if you need us - we’re here for you. "
Wyatt Furg
September 4, 2026
"Good experience"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. Thank you and have a great day!"
Brooke Fox
September 3, 2026
"I had such an easy and good experience communicating with Joshua from State farm, he was very understanding that it was hard for me to talk on the phone during the week due to always being at work. He was able to quote and find me very affordable car insurance. Highly recommend"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here at Susan Smith State Farm in Alma to know you had such a great experience with us. "
Rontez darget
September 3, 2026
"Josh was a great help and gave me a great deal. We'll recommend him to anyone."
"Rontez, thank you for the fantastic review! We’re always here to support you with your insurance needs in Alma here at Susan Smith State Farm. Have a great day!"
Diana Mazur
August 31, 2026
"Josh was very helpful. Awesome!"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know Josh met your expectations here at Susan Smith State Farm. Have a great day!"
Debra Nawrocki
August 31, 2026
"Thank you Josh! You are always very helpful and very professional. I appreciate you always. I give 5 stars because I always understand and know my information and policy are the best for my needs. Thank you again!"
"Thank you for providing us with your feedback. Here at Susan Smith State Farm, we pride ourselves in assisting our customers with a better understanding of your coverage to ensure that on your worst day we got you covered. Thanks again."
Dan Mcpeek
August 20, 2026
"Desiree was very helpful."
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Sheana Andrews
August 14, 2026
"Josh was absolutely great to work with! He was super helpful, patient, and professional throughout the entire process. He took the time to answer all of my questions, explain everything clearly, and made the experience easy and stress-free. I really appreciate his excellent customer service and would highly recommend Josh to anyone looking for a knowledgeable and trustworthy State Farm agent!"
"We really appreciate your 5-star review of Josh's customer experience! Providing great service is always our goal, and we’re so happy to know we met your expectations here at Susan Smith State Farm. Have a great day!"
Sue Horn
July 30, 2026
"If you are looking for a great Insurance service and professional Agent, Josh is the person to speak with , hands down! He helped me get better insurance fast and financially . Call him!!"
"Thank you for providing your feedback regarding your customer experience with Joshua here at Susan Smith State Farm. We appreciate your business. Have a great day!"
alesha upshaw
July 23, 2026
"We have worked w Josh for years! He’s the best n has caught errors other agents made as they are learning, but Josh was on top of it!! Josh is always going above n beyond! Let’s not forget Pam either the woman u see walking in the door she also goes above n beyond! We love our agents! N don’t forget Jarred always so friendly n helpful!"
"Here at Susan Smith State Farm, we value your feedback in regard to your customer experience with my team and as always. We appreciate your business. Have a great day!"