State Farm® Insurance Agent Susan Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jill Franks
October 24, 2026
"Joshua was amazing and helped me tremendously! He was very patient with me and saved me a bunch of money!"
kyler shook
October 22, 2026
"Josh made everything super easy and was very helpful"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Alma to know you had such a great experience with us. "
Natashia Harrison
October 20, 2026
"Josh is absolutely amazing"
"Thanks so much for the amazing review, Natashia! We really appreciate your support here in Alma. Just reach out anytime if you need us - we’re here for you. "
David McDaniel II
October 20, 2026
"Josh was very helpful and kind. Helped me through the process very easily and with patience. Thank you for making it easy and saving me a bit of money at the same time."
"Thank you so much for the 5 stars, David! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Thomas Austin
October 14, 2026
"Desiree Hawkins was extremely helpful and made sure I received service in a timely manner! Thank you State Farm for hiring the best of the best. She deserves a PAY RAISE🙏🏼🙏🏼"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
lilpeep_432
October 6, 2026
"Very nice man and he took the time to stay over hours to help me get car insurance very much recommend thank you josh!!!"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Alma to know you had such a great experience with us. "
Kiley Michelle
October 6, 2026
"Josh was beyond amazing! He helped bring down my monthly payment almost $500 strongly recommend giving him a call! It can’t hurt to at least check it out, maybe you’ll save some $$ and we all know how much extra $$$ is needed these days!"
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Alicia Dukes
October 5, 2026
"Josh was amazing!! Made the process quick and painless."
"Thanks so much for the amazing review, Alicia! We really appreciate your support here in Alma. Just reach out anytime if you need us - we’re here for you. "
Sabrina Shelton
October 5, 2026
"Keyanna Eddy is my person at State Farm. I really appreciate how they make it easy for people to handle their business through them. Keep up the good work"
"Thank you for your positive review and 4-star rating, Sabrina! We’re so glad you had an enjoyable experience with our insurance team. "
Alexis Trepanier
October 1, 2026
"Josh was truly amazing, he helped me save extra money regarding my new auto policy! Couldn’t be more grateful!!"
"Thanks so much for the amazing review, Alexis! We really appreciate your support here in Alma. Just reach out anytime if you need us - we’re here for you. "
Brent Arras
September 29, 2026
"Josh was awesome"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Lynn Johnson
September 28, 2026
"Very professional. Easy to talk to and
very helpful. Thanks alot Josh."
"Thank you so much for the 5 stars, Lynn! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Jennifer Bell
September 25, 2026
"Josh was extremely through and efficient! Thank so much!"
"Thank you so much for the 5 stars, Jennifer! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Tameka Jackson
September 24, 2026
"I was sooooo satisfied with Josh!!! He had me a quote that beat my previous policy so fast my head spent lol saving me money that could actually pay another bill!!! Ask for Josh, I told him I'd buy dinner 😊"
"Thanks so much for the amazing review, Tameka! We really appreciate your support here in Alma. Just reach out anytime if you need us - we’re here for you. "
Dawn Large
September 24, 2026
"Josh was very helpful and saved me money. He is knowledgeable, helpful and answered all of my questions and put me ease. I plan to work with Josh for all of my insurance needs in the future. Thank you."
"Thank you so much for the 5 stars, Dawn! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
anjeanette anjeanette1@live.com
September 23, 2026
"Josh is amazing and super caring more people need to care as much as he does"
"Thank you so much for the 5 stars, anjeanette! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Connie Knapper
September 21, 2026
"Josh was great to work with. He found me the best policies for a great price. I would recommend Josh whenever you are considering adding or changing insurances."
"Thanks so much for the amazing review of Josh's customer experience, Connie! We really appreciate your support here in Alma. Just reach out anytime if you need us - we’re here for you. "
Michael Rinckey
September 21, 2026
"Josh helped me save a ton of money, I wish I could give him 10 stars instead of only 5. Thanks again Josh"
"Thanks so much for providing your feedback on your customer experience with Josh. Have a great day!"
Lisa Breasbois
September 18, 2026
"Fast and friendly. Josh is the best. Thank you"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Dirk Wierenga
September 18, 2026
"I live on the west side of the state and after meeting Josh I realized he was special in a good way. He not only took care of my auto and home insurance needs he also went out of his way to give me sound advice, quick service and great rates. I highly recommend Josh for anyone looking for an agent who goes out of his way to help."
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know Josh met your expectations. Have a great day!"
Jason Sanborn
September 16, 2026
"Keanna was AMAZING to work with! Shes really good at explaining things when a quearion is asked. She deff knows her stuff for sure.. Very friendly."
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know Keyanna met your expectations here at Susan Smith State Farm. "
Holly Barcia
September 10, 2026
"Keyanna made the transfer from one state to another a breeze 😊 I look forward on working with you 😊"
"Thanks so much for the amazing review, Holly! We really appreciate your support here in Alma. Just reach out anytime if you need us - we’re here for you. "
katie stark
September 9, 2026
"Keyanna was awesome to work with she helped me understand my coverage and get what I needed"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know Keyanna met your expectations here at Susan Smith State Farm. "
Amy Koschmider
September 8, 2026
"I've worked with Joshua for the past few years, and he has always been quick to respond and incredibly patient with all of my questions. He is knowledgeable, helpful, and a pleasure to work with. I highly recommend Joshua at Susan Smith Insurance, a State Farm Insurance Agent"
"Amy, thank you for the fantastic review! We’re always here to support you with your insurance needs in Alma. "
Bophapisey Shoemaker
September 4, 2026
"Joshua R. Freist is one of the best agent I’ve ever worked with. Great customer service! Very responsive and friendly."
"Thanks so much for the amazing review, Bophapisey! We really appreciate your support here in Alma. Just reach out anytime if you need us - we’re here for you. "